FAQ – Frost Beanies

How can I track my order?

Go to the tracking page and enter your tracking number. You will find this number in the shipping confirmation email you received once your order was shipped. Track your package with just a few clicks and stay informed about every step of the delivery process!

How long will it take to receive my order?

Due to the high demand from our Sale, your order will be delivered within 5–14 days, though slight delays may occasionally occur. To thank you for your patience, we’re covering all shipping costs – your order will be delivered completely free.


How long do I have to return an item?

You can return the items you ordered within 14 days of receiving your order. For more information on your right of withdrawal, please refer to our online shop's Terms and Conditions (T&Cs).

How do I get a refund?

You will always be credited via your chosen payment method. If you pay by credit card, we will refund the amount of the returned items directly to your credit card account. If you pay with PayPal, the credit will be transferred to your PayPal account.

Hear from our happy customers

Jason
⭐️⭐️⭐️⭐️⭐️

Low-key dope beanie, cheap but looks clean. Fits right. Cop another color for sure.

Jason

Jerr
⭐️⭐️⭐️⭐️⭐️

Copped 9 of these for mad cheap can’t beat the price, all solid.

Jerr

Sarah
⭐️⭐️⭐️⭐️⭐️

Cute Arc’teryx beanie, matches everything. Soft and cheap, got it in 8 days. Love it.

Sarah

Michaela
⭐️⭐️⭐️⭐️⭐️

Really happy with this beanie, affordable and shipped fast.

Michaela

Julia
⭐️⭐️⭐️⭐️⭐️

good quality, and perfect for casual use.

Julia

Customer service

Our opening hours:
Monday- Friday: 09:00 a.m. - 17:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m.
Sunday: closed

We will respond within 24 hours.

📧Info@frostbeanies.com